Shipping and Pickup

Shipping Policy:

  • 95% of the orders will be shipped immediately on the same (cut-off time 8am) or next business day after receiving full payment. We deliver using Australia post eparcel and other appropriate methods, transit insurance is normally included for your peace of mind unless specifically stated otherwise.
  • A contact number is required to be included in full address.

Can I pick up my order?

  • Pick up is welcome and please choose pickup option in checkout,  we will email you (completed email) once they are ready to go, and it is usually ready to  pick up by next business day after 10am.
  • Purchase from our warehouse is welcome, we are opened Monday- Friday, 9am to 12pm,  1:30pm to 5pm.

Do you offer express shipping?

  • Yes we do offer australian post express post service, you can choose it in checkout page.

Delivery time frame

  • Delivery times vary depending on the your postcode, you can also choose *express post for urgent order.
  • Delivery times are estimates only as provided by Australia Post and may be affected by external factors beyond our control. Please allow 1 extra business day from the date of placing your order for your goods to be shipped.

95% of the orders will be shipped next business day after receiving full payment, deliveries typically occur within:

– 2-4 days to NSW Metro, VIC Metro, SA Metro, and QLD Metro.

– 4-7 days to VIC Rural, NSW Rural, SA Rural.

– 5-6 days to WA Metro, TAS Metro.

– 7-9 days to WA Rural, QLD Rural, TAS Rural, and NT.

Delays may occur during holiday and peak periods or extreme weather conditions. *There is no guaranteed for overnight express post, although we do send out      parcels on time, there is still 1 out of 20 parcels were not delivered overnight for express post which beyond our control.