Igrab.com.au offers a standard 12 month warranty (except the solid brass handles). We cannot be liable if the products are subject to:
- Improper or lack of maintenance, eg harsh or corrosive cleaning products
- Incorrect installation or failure to follow instructions.
- Use of a product for which it was not designed, exposure to weather and/or environmental conditions exceeding reasonable or otherwise specified environmental tolerances, including, but not limited to, coastal environments, high humidity rainfall and wind
- Our solid brass handle coated with high grade lacquer, due to the natural property of the brass material even these have some limitations and may alter over time and with varying amounts of use, the brass handle cannot be guaranteed unconditionally, Enjoy the charm of brass handle natural beauty and the unique ageing over time.