Help Center

We recommend customer choose carefully before payment, We’re really quick at packing your order.

1. If order was placed before 10am (business day), please contact us to see if the order has been dispatched or not,  there is no guarantee we can change or cancel your order if your order is sent.
2. If order was placed after 10am (business day),  please contact us to change order or cancel order,  if you are not responsed by email in 3 hours please call us directly and have your order number ready.
3.  For all orders changed or cancelled, the original fee (eg paypal fee 2%, credit card surcharge 1.5%) cost that we were charged but did not pass on at the time of your order, will be deducted from your refund.

It is very simple 🙂

1.Please go to the product page and select size (distant bewteen center), the corresponding photo and price will come up, enter your desired quantity then press”add to cart”.

2. Once you finish adding items, please press “view cart” then you will be redirected to cart page to checkout.

3. In cart page, simply enter your postcode for shipping calculation, the press “proceed to checkout” .

4. Please fill all the postal detail with the star mark*, review the order details and choose payment method, then press “place order” to finalise the payment

5. Still having issue? No worries, please contact us for help.

Igrab.com.au do sell to both public and trade, and we do ship to Australian and New Zealand address.

Distance between center (CTC) refers the distant between 2 screws holes of a handle, either you want to replace the old handles or pre-drill the new holes it is the most crucial measurement for a handle.

We accept PayPal and Credit Card as payment methods.

We recommend customer choose carefully before payment, We’re really quick at packing your order.

1. If order was placed before 10am (business day), please contact us to see if the order has been dispatched or not,  there is no guarantee we can change or cancel your order if your order is sent.
2. If order was placed after 10am (business day),  please contact us to change order or cancel order,  if you are not responsed by email in 3 hours please call us directly and have your order number ready.
3.  For all orders changed or cancelled, the original fee (eg paypal fee 2%, credit card surcharge 1.5%) cost that we were charged but did not pass on at the time of your order, will be deducted from your refund.

It is very simple 🙂

1.Please go to the product page and select size (distant bewteen center), the corresponding photo and price will come up, enter your desired quantity then press”add to cart”.

2. Once you finish adding items, please press “view cart” then you will be redirected to cart page to checkout.

3. In cart page, simply enter your postcode for shipping calculation, the press “proceed to checkout” .

4. Please fill all the postal detail with the star mark*, review the order details and choose payment method, then press “place order” to finalise the payment

5. Still having issue? No worries, please contact us for help.

Igrab.com.au do sell to both public and trade, and we do ship to Australian and New Zealand address.

Distance between center (CTC) refers the distant between 2 screws holes of a handle, either you want to replace the old handles or pre-drill the new holes it is the most crucial measurement for a handle.

We accept PayPal and Credit Card as payment methods.

We recommend customer choose carefully before payment, We’re really quick at packing your order.

1. If order was placed before 10am (business day), please contact us to see if the order has been dispatched or not,  there is no guarantee we can change or cancel your order if your order is sent.
2. If order was placed after 10am (business day),  please contact us to change order or cancel order,  if you are not responsed by email in 3 hours please call us directly and have your order number ready.
3.  For all orders changed or cancelled, the original fee (eg paypal fee 2%, credit card surcharge 1.5%) cost that we were charged but did not pass on at the time of your order, will be deducted from your refund.

It is very simple 🙂

1.Please go to the product page and select size (distant bewteen center), the corresponding photo and price will come up, enter your desired quantity then press”add to cart”.

2. Once you finish adding items, please press “view cart” then you will be redirected to cart page to checkout.

3. In cart page, simply enter your postcode for shipping calculation, the press “proceed to checkout” .

4. Please fill all the postal detail with the star mark*, review the order details and choose payment method, then press “place order” to finalise the payment

5. Still having issue? No worries, please contact us for help.

Igrab.com.au do sell to both public and trade, and we do ship to Australian and New Zealand address.

Distance between center (CTC) refers the distant between 2 screws holes of a handle, either you want to replace the old handles or pre-drill the new holes it is the most crucial measurement for a handle.

We accept PayPal and Credit Card as payment methods.